111bet 2 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement governing the use of the 111bet 2 platform and all its associated services. By accessing this platform or opening an account, you are considered to have accepted these Terms.

The meanings of certain key terms used in this document are clarified below:

• "Platform" means the 111bet 2 website, mobile app, and all related digital services.
• "User" means any person who holds a registered account on the platform.
• "Bonus Funds" means money added to an account under a promotional offer, which requires specific wagering conditions to be met before withdrawal.
• "Real Money Balance" means the amount deposited by the user from their own funds.
• "Wagering Requirement" means the amount that must be wagered before a bonus becomes eligible for withdrawal.

These Terms must always be interpreted in a manner consistent with applicable laws and regulations in Bangladesh. If any provision is found to be unenforceable or legally invalid, the remaining Terms will continue in full effect without that provision.

2. Account Registration and Eligibility

2.1 Age Requirement

The minimum age to use 111bet 2 services is 21 years. At the time of registration, you must confirm that you meet this age requirement. The platform may request valid identification documents at any time to verify age. Accounts found to belong to users under 21 will be closed immediately, and the platform will decide on the return of any associated balance.

2.2 Single Account Policy

Each person may operate only one account on the 111bet 2 platform. If multiple accounts are found to have been opened by the same person, household, or device, the platform reserves the right to close all such accounts. Any bonuses earned or winnings made under such circumstances may be cancelled.

2.3 Accuracy of Registration Information

All information provided at the time of account registration must be accurate, complete, and your own. Registering with false or misleading information may result in the account being closed and the balance being forfeited. Users must notify the platform's support team immediately if any of their information changes.

3. Account Management and Security

3.1 Protection of Login Details

It is entirely your responsibility to keep your username and password confidential. Sharing, selling, or transferring this information to anyone else is strictly prohibited. You are responsible for all activity carried out through your account.

3.2 Unauthorised Access

If you suspect unauthorised access to your account, notify the 111bet 2 support team immediately. If you do not report it promptly, the platform will not be responsible for any loss that occurs in the meantime. You are advised to change your password regularly and to use a password that is difficult to guess.

3.3 Account Verification

Prior to withdrawal, or as part of any security review, the platform may request identity verification from the user. Failure to present a national identity card or other government-issued documents may result in the account being temporarily restricted.

4. Deposit and Withdrawal Rules

4.1 Deposit Methods and Minimum Amount

Deposits on the 111bet 2 platform can currently be made using bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Once a deposit is successfully processed, it will be added to the account automatically.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process. Withdrawals can only be made using the same method used to deposit funds into the account. Any active bonus wagering requirements must be fully met before a withdrawal can be made.

4.3 Withdrawal Methods

The same methods apply for withdrawals: bKash, Nagad, Rocket, and Upay. Funds will only be sent to the registered mobile number — withdrawals to third-party accounts are not permitted under any circumstances.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

111bet 2 offers new members a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered before the bonus can be withdrawn.

5.2 Other Promotions

The following regular offers are available on the platform:

• Weekly Deposit Festival: 50% bonus on deposits, up to ৳5,000; 20x wagering; available once per week on any deposit.
• 111bet 2 Slot Fun: 30% bonus on deposits for slot games, up to ৳3,000; 25x wagering; once per day.
• Cricket Season Reward: 40% bonus on cricket bets, up to ৳4,000; 18x wagering; once per week.
• Birthday Special Gift: up to ৳1,500; 10x wagering; once during the registered birthday month.
• Refer a Friend: up to ৳2,000 per successful referral; 15x wagering.

5.3 General Bonus Rules

A bonus is not equivalent to cash under any circumstances and cannot be withdrawn directly. The platform reserves the right to modify, suspend, or cancel any bonus offer. Attempting to claim the same bonus offer more than once will be treated as fraudulent activity. When betting with a bonus balance, a minimum of ৳10 and a maximum of ৳500 applies per bet.

6. Betting and Gaming Rules

6.1 Betting Limits

111bet 2 has set minimum and maximum limits for each bet or game, which may vary by game or event. A bet will not be accepted if the user does not have sufficient balance in their account.

6.2 Finality of Betting Results

A confirmed bet generally cannot be changed or cancelled. However, if an event is cancelled or in certain specific circumstances, a bet cancellation policy may apply. In sports betting, if a match is suspended after being half completed, the result will be determined in accordance with the applicable rules.

6.3 Technical Issues

If a game is left incomplete due to server disruption, network issues, or other technical reasons, the platform will attempt to automatically refund the stake. The platform reserves the right to void any incorrect result or payout displayed due to a fault in the game provider's software.

7. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Using automated betting software, bots, or other automation tools.
• Operating multiple accounts with the intent to abuse the bonus system.
• Accessing or attempting to access another user's account.
• Identifying and exploiting errors or vulnerabilities in the platform's software.
• Using fraudulent payment information or using another person's payment account.
• Using the platform for money laundering or concealing the source of illegal funds.
• Applying coordinated betting strategies against the platform or to the detriment of other users.

This list is not exhaustive — the platform reserves the right to take action against any other dishonest activity it considers to fall within this category.

8. Account Suspension and Closure

8.1 Closure by the Platform

111bet 2 may temporarily suspend or permanently close any account without prior notice due to a breach of these Terms, suspicious activity, or security concerns. The balance may be held until an investigation is completed.

8.2 Closure by the User

A user may voluntarily close their account at any time by contacting the support team. The real money balance may be withdrawn before closure, but any bonus funds with incomplete wagering requirements will be cancelled.

8.3 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for more than 12 months. The balance of such accounts will be preserved and the user may request reactivation at a later time.

9. Limitation of Liability

The 111bet 2 platform is operated with reasonable care; however, the platform will not be liable in the following circumstances:

• Loss caused by internet disconnection or issues with the user's device.
• Delays or failures caused by third-party payment processors.
• Unauthorised access resulting from the user leaving their login details unsecured.
• Unexpected technical issues or faults in third-party software.

The platform's maximum liability will never exceed the real money balance held in the user's account.

10. Privacy and Data Protection

111bet 2 places great importance on protecting users' personal information. Full details of how we collect, store, and use your information can be found in our Privacy Policy. By accepting these Terms, you are also accepting the Privacy Policy.

User data is not sold to third parties. Information may need to be shared with relevant authorities when required by law or to prevent fraud. The platform uses SSL encryption to keep your financial and personal information secure.

11. Responsible Gaming

111bet 2 believes that betting and gaming should be a form of entertainment, not a source of financial problems. We are committed to protecting users in accordance with the principles set out in our Responsible Gaming guidelines.

The following tools are available on the platform to help users stay in control:

• The ability to set daily, weekly, or monthly deposit limits.
• The option to temporarily close your account for a set period (cooling-off period).
• The option for permanent self-exclusion — available by applying through the support team.
• The ability to view betting history and spending records.

If you experience signs of gambling addiction, please seek help immediately and contact the 111bet 2 support team.

12. Changes to Terms and Dispute Resolution

12.1 Right to Amend the Terms

111bet 2 may amend these Terms at any time. Users will be notified of significant changes through their registered contact details. Continued use of the platform after any changes will be considered acceptance of the revised Terms.

12.2 Process for Filing a Complaint

If you have a dispute or complaint, first contact the support team via live chat or email. The support team provides service in both Bengali and English, seven days a week, 24 hours a day. When submitting a complaint, including your account details, transaction details, and a description of the issue will help resolve it faster.

12.3 Final Authority

For any matter not specifically covered in these terms and conditions, the decision of the platform authority will be considered final. To learn more about the platform, visit our About Us page. For answers to common questions, go to the Frequently Asked Questions (FAQ) page.